How do you review casinos?
Our review process involves testing gameplay, verifying licenses, analyzing bonus terms,
checking payment methods, and evaluating customer support across multiple criteria.
Are your reviews unbiased?
Yes. While we earn affiliate commissions, our reviews remain completely independent.
We test casinos anonymously and base ratings on objective criteria, not commercial relationships.
How quickly do you respond to inquiries?
Email inquiries are typically answered within 2-4 hours during business days.
Phone and live chat support provide immediate assistance during operating hours.
Can you help if I have issues with a casino?
We can provide guidance and may assist in contacting casino customer support.
For serious disputes, we recommend contacting the UK Gambling Commission directly.
Do you accept casino review requests?
Yes! We welcome suggestions for new casinos to review. Send us details about the operator,
and we'll add it to our review queue if it meets our criteria.
How do I know if gambling is becoming a problem?
Warning signs include spending more than intended, chasing losses, neglecting responsibilities,
or gambling affecting relationships. Contact GamCare (0808 8020 133) for confidential support.